Help Center
How can we help you?
Submit a support ticket below or email us directly at support@budmeet.app. We typically respond within 24–48 hours.
Submit a Ticket
You must be logged in to submit a support ticket directly through the website.
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Account & Security
Login issues, password resets, account recovery, two-factor authentication, or suspicious activity.
Bug Reports
App crashes, unexpected behavior, performance issues, or features not working as expected.
Chat & Messaging
Issues with sending or receiving messages, media sharing, call quality, or chat notifications.
Groups & Meetups
Group creation, invitations, meetup planning, location sharing, or member management.
Safety & Reporting
Report inappropriate content, harassment, fake profiles, or any safety concerns.
Feature Requests
Suggest new features, improvements, or share ideas to make BudMeet better for everyone.
Frequently Asked Questions
How do I delete my account?
Go to Settings → Account → Delete Account, or visit budmeet.app/delete-account to send a deletion request via email.
How do I report someone?
Tap the three-dot menu on their profile and select 'Report'. You can also email us at support@budmeet.app with details.
Is my data encrypted?
BudMeet uses encryption in transit and supports encrypted message payloads for chats. Some service metadata and content you report for safety review may still be processed as described in our Privacy Policy.
How do I change my display name or photo?
Open the app, go to your Profile tab, and tap 'Edit Profile' to update your name, photo, and bio.
What should I do if the app crashes?
Try updating to the latest version from the App Store or Google Play. If the issue persists, email us with your device model and OS version.
How do I contact support?
Email us at support@budmeet.app. We typically respond within 24–48 hours.